Frequently asked questions
What is Maiven?
Maiven is the only app that wants you to save money by spending less! In a way, you can think of it as a financial habit builder. We start with helping you save the first $500 by suggesting the categories you are most likely overspending on.
How does the app work?
Connect using your Gmail and link your bank accounts. We then analyze your transactions and figure out areas where you could improve. In a form of “30-day challenges”, we help you build new habits by adjusting your spending patterns.
Why do you need my bank account history?
In order for us to determine the saving opportunities, we need to feed our algorithms with data. We never sell or share your data with 3rd parties so it is always yours.
How do I know my data is secure?
We use Plaid to connect to your bank accounts so we never see, alter or store your login credentials. For your transaction history, we maintain state-of-the-art technical measures in order to ensure your personal data is safe with us, including 265-bit encryption and penetration testing.
My transaction categories are incorrect.
Great catch! We love fixing the issues. Feel free to update your transaction categories as you see fit - this will significantly help us to improve in the future!
How much does the app cost?
Maiven is absolutely free so feel free to play as much as you like.
Is there an iOS or Android app?
We are currently working on the native apps, as well as the updated version of the app to include the gaming features. Check back soon!
I am having issues.
We’re not perfect, but we are learning! Please send us an email with the details to firstname.lastname@example.org - we’ll get back to you in a jiffy.
What if I have more questions?
We’d love to hear from you! Please email email@example.com your questions or concerns.